Trimble Connect export sends point clouds, orthos, and tracks from a site straight into a Trimble Connect project folder, so you can open them in Trimble Business Center without downloading and re-uploading them. This article covers connecting your Trimble account, sending captures, following progress, and fixing a send that fails.

Before you start

• A Trimble ID with access to the Trimble Connect project you want to send to, and permission in that project to add files to the folder.
• Captures that have finished processing.
• A role in your Looq organization that can export captures. If you don't see Export in the Captures tab, ask an organization admin.

Connect your Trimble account

You don't need to set anything up in your profile first. The first time you choose Trimble Connect in the Export menu, Looq opens the Connect your Trimble account dialog and asks you to sign in. When you finish, Looq takes you straight on to the destination step.

You connect once. Looq keeps the connection for your user, not for your whole organization, so each person who exports connects their own Trimble ID. You can also connect ahead of time, or manage the connection later, from your profile:

1. Open your profile from the ribbon on the top of your screen.

 The ribbon at the top of the page with a red arrow indicating where to find your profile.

2. In your profile, select the Integrations tab.

   

   The profile page where Integrations is found circled in red and the Connect Trimble Connect button is found circled in purple.
3. In the Trimble Connect card, press Connect Trimble Connect.
4. In Connect your Trimble account, press Sign in with Trimble ID. A sign-in window opens on Trimble's own page. Looq never sees your password.
5. Sign in and approve the request. The window closes and the card shows Connected.

Looq asks only to see your Trimble Connect projects and folders and to upload files to the folders you choose.

Once connected, the card shows your Trimble account, your Region, how many sites have a Remembered folders entry and your Last export. Press Switch account to sign in with a different Trimble ID, or Disconnect to remove the connection. Disconnecting clears your remembered folders.

The Trimble Connect card after connecting. The status badge in the top right reads Connected.

Send captures to a Trimble Connect folder

The Export menu. Under Trimble Connect, Looq lists any selected files that can't be sent and will be left out.

1. Open the site and select the Captures tab, then press Prepare Exports.
2. Tick the captures you want to send. The checkbox at the top of the list selects them all.
3. In the Export panel, tick the file types to send. The table below shows which can go to Trimble Connect.
4. Press Export and choose Trimble Connect under Export to. The other choice, Download, saves a .zip to your computer. If you haven't connected a Trimble account yet, Looq asks you to sign in now. If your earlier sign-in has expired, it asks you to reconnect.
5. In Send to Trimble Connect, choose a Region and a Project, then select a folder in the tree. Press New folder to create one.
6. Under If a file already exists: choose Keep both or Replace.
7. Leave Remember this folder ticked if you want Looq to preselect this folder the next time you send from this site.
8. Check the summary line, which shows the number of captures, file types, total size and destination path, then press Send to Trimble Connect.

The destination dialog. The summary above the buttons shows what will be sent and where.

Note: if you do not see any projects in the list, you can also create a project in Trimble Connect by clicking “New” and entering a name for the project.

The New project button in Trimble Connect will add the project to your account and be visible in the Looq platform.

File types you can send

Follow the send

After you press Send to Trimble Connect, the Export panel closes and a Trimble Connect · Sending card appears. It shows how many files have been sent, a progress bar, the amount transferred, the speed and the time left. Before a send starts it reads Queued. If some of the files are already in the folder, the card counts them as already in Trimble.

Sending continues in the background, so you can close the page. You can run more than one send. Looq runs up to two at a time and queues the rest. When several are running, use the arrows on the card to move between them. When every file is in Trimble Connect, the card reads Trimble Connect · Sent. Press Done to clear it.

If the same files are already in the folder, Looq tells you instead of sending them again. If the same files are already being sent, it says so.

If a send fails

When some files don't make it, the card reads Trimble Connect · X of Y sent and lists each file as Failed, Queued, Already in Trimble, or a percentage. The files that did arrive stay in Trimble Connect.

• Press Retry failed file(s) to send the failed files again. Looq tries each file up to three times before it marks it as failed.
• Press Dismiss to clear the card without retrying.
• If the card reads “Your Trimble sign-in expired. Reconnect to finish sending.”, press Reconnect and resume. Sending carries on from where it stopped.

A file can fail for three common reasons: the source file changed while it was being sent (for example, the capture was reprocessed), the transfer to Trimble stalled, or the file is too large for Trimble Connect. Trimble sets the size limit, not Looq.

Check which captures are in Trimble Connect

In the Captures list, a badge next to each capture shows whether its files have reached Trimble Connect.

Both captures show Synced: their files are in Trimble Connect.

When captures are Outdated, a notice reads “<capture> is out of date in Trimble Connect”. With a single capture, press Send update to open the destination step with that capture selected. The new files go up as a new version of the same file in Trimble Connect.

Once finished everything, you can disconnect your Looq account from your profile in the Looq platform and the data will be found in Trimble Connect.

What it can't do

• Cancel a send once it has started.
• Generate point cloud web tile data for viewing in Connect. Open Trimble Connect to generate those. Ensure the reality capture module is enabled in Connect is enabled.
• Send Panos folders, the PPK report or ATC reports.